4 6 President’s Message: Strategic Planning Matters Doug Wareham, KBA President & CEO 8 2021 KBA Trust Conference 10 2021 Economic Outlook & Risk Management Conference 14 Washington Update: To Pay or Not to Pay: Ransomware Attacks Offer an Unsavory Choice Rob Nichols, ABA President & CEO 16 Turn to Workspace Interiors by Office Depot® for Your Bank’s Next Furnishing Project 20 The Loyalty Factor: Translating Relationships into Non-Interest Income By Achim Griesel and Sean Payant, Haberfeld 22 Education Calendar 23 New Faces at KBA 24 Briefly in Kansas Banking 26 In Memory 28 Check in on Your Security Routine By Samantha Torrez, Conetrix Executive DougWareham, President andCEO Kathy Taylor, EVP, General Counsel Terri D. Thomas, EVP, Legal Department Director Administration AlexOrel, SVP, Government Relations Eric Stofer, SVP, Chief Financial Officer Mary Taylor, SVP, Communications andMarketing Julie Taylor, VP, Computer and Information Systems Sara Blubaugh, VP, ExecutiveAssistant to the President andCEO BreeMagee, Communications &MarketingCoordinator LynneMills, Receptionist/Special Projects Education and Conferences Brenda L. Unruh, SVP, Director, Education & Conferences/Member Services BeckyMilne, VP, Education&Conferences LeAnnMott, AVP, Education&Conferences, NatalieWareham, Event Coordinator Insurance AlexGreig, President, KBA Insurance, Inc. Kent Owens, SVP, KBA Insurance, Inc. Elizabeth Roche, SVP, Employee Benefits Administration Jenny Figge, VP, Operations Cari Charter, AVP, KBA Insurance, Inc. KarlaCharay, AgencyCoordinator Legal/KBCS Jackie Kuhn, VP, Staff Attorney GwenHill, VP, Staff Attorney AllisonCarpenter, VP, Staff Attorney/Senior ComplianceAuditor Bobby Young, VP, Staff Attorney/ IT andHRConsultant Dylan Serrault, VP, Staff Attorney/ComplianceAuditor Adeel Syed, AVP, Staff Attorney Neal Barclay, AVP, Compliance Specialist/Auditor Jeff Narron, AVP, Compliance Specialist/Auditor Kelly VanZwoll, AVP, Staff Attorney and Government Relations LewisWalton, ComplianceAuditor KerryClark, Publications Editor andCompliance Specialist MeridithDeForest, Administrative Legal Assistant Koren Kabriel, PT Administrative Legal Assistant © 2021 Kansas Bankers Association | The newsLINK Group, LLC. All rights reserved. The Kansas Banker is published six times each year by The newsLINK Group, LLC for the Kansas Banker and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the Kansas Bankers Association, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The Kansas Banker is a collective work, and as such, some articles are submitted by authors who are independent of the Kansas Bankers Association. While the The Kansas Banker encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. 8 10 24
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