Pub 1 2012 Issue 2

8 Leading advocate for the banking industry in Kansas. W ICHITA SERVED AS A GATHER- ing place for 300+ bankers and exhibitors interested in learning what technol- ogy trendsmay be on the horizon for their institutions. Jimmy Sawyers, principle and consultant with Sawyers & Jacobs, kicked off the conference with his top ten predictions for bank technology: 1. Core processing provider oligopoly leads to continued technology stagna- tion, but more outsourcing 2. Bankers learn the calculus of cus- tomer potential–start thinking of customers in terms of relationships, not accounts 3. Contactless payments take off 4. The account opening process gets bet- ter, faster and streamlined 5. Insatiable appetite for wireless ac- cess rules 6. Bankers expand their social media presence 7. Mobile remote deposit increases customer convenience and reduces branch traffic 8. Big data drives big decisions 9. IT exams expand in scope 10. Bank failures continue downward trend as generational knowledge gap increases Mr. Sawyers recommends that in order to execute an effective IT strategy in 2012, banks must remember to keep moving forward, remain aware of new market entrants, maximize technol - ogy investments, and be aggressive but not overreaching in their goals. And he reminds us, “hunkering down” is not a strategy. Lee Wetherington, Director of Stra- tegic Insight for Profit Stars, continued the discussion with his prediction of the hottest technology trend in 2012–Mobile Banking. As mobile news hits the media, including the announcement that PayPal will pilot a point-of-sale arrangement Bankers Tackle Technology at KBA’s 17th Annual Bank Technology Conference and Showcase Randy Harrington provides his 20/20 vision for information technology By Becky Tongish, KBA Senior Vice President Jimmy Sawyers opens the conference with his top ten tech trends Trent Fleming explains how to use social media Committee Chairman Harry Wheeler leads a discussion of his peers