Pub. 1 2012 Issue 6

Aug/Sept 2012 19 l e a d i n g a d v o c a t e f o r t h e b a n k i n g i n d u s t r y i n k a n s a s The challenges facing customer contact personnel continue to escalate as new and innovative products are introduced in the marketplace. Too often, personnel are trained on how to open certain types of ac- counts and what documentation to request, but are not given the whys behind the policies and procedures. This evening program focuses on the best practices all bank employees should exercise when establish- ing new accounts. October 2012 Programs Oct. 16 Garden City Oct. 17 Wichita Oct. 18 Parsons Oct. 22 Colby Oct. 23 Hays Oct. 24 Salina Oct. 25 Lawrence This afternoon program will provide the fundamental knowledge and training necessary for professionals working in bank compliance. Focusing on comprehensive instruction in core federal banking laws and regulations, these seminars are designed to furnish a basic, technical foundation for an individual to de- velop and maintain an effective compliance program and support business initiatives. Deposit Compliance Account Documentation Terri D. Thomas, JD is SVP and Director of the KBA’s Legal Department. With over 30 years of banking experience, Terri brings real world instruction delivered in an upbeat and relaxed style. Presenter Educational Resources 785 - 232 - 3444 www.ksbankers.com