Pub. 5 2016 Issue 5

www.yourwebsitehere.com Educational Resources Oct. 17 Dodge City Oct. 19 Wichita Oct. 24 Parsons Oct. 26 Hays Oct. 31 Salina Nov. 2 Lawrence The challenges facing customer contact personnel continue to escalate as new and innovative products are introduced in the marketplace. Too often, personnel are trained on how to open certain types of accounts and what documentation to request, but are not given the whys behind the policies and procedures. This pro- gram focuses on the best practices all bank employees should exercise when es- tablishing new accounts. Oct. 18 Dodge City Oct. 20 Wichita Oct. 25 Parsons Oct. 27 Hays Nov. 1 Salina Nov. 3 Lawrence This program will provide the fundamental knowledge and training necessary for professionals working in bank deposit compliance. Focusing on comprehensive instruction in core federal banking laws and regulations, these seminars are de- signed to furnish a basic, technical foundation for an individual to develop and maintain an effective deposit compliance program and support business initiatives.