Pub. 5 2016 Issue 7

September 2016 9 l e a d i n g a d v o c a t e f o r t h e b a n k i n g i n d u s t r y i n k a n s a s KBA Past Chairman Bob Leftwich and KBA President Chuck Stones wear their matching BankPAC hats. Chuck was adorned with his hat in recognition of 30 years’ service to KBA. Todd Averett, Leading People Partners, led a breakout session titled, “10 Strategic Questions that Every Bank CEO Should Ask.” President of the Broadmoor Jack Damioli presented KBA with a painting, “The Gathering of the Herds” (1866) by William Jacob Hays. For those folks choosing not to play golf, Ken Farmer of Ken Farmer &Associates spoke in the Main Ballroom regaling attendees with his experiences from the last 20 years as a fine art and antiques appraiser as well as his appearances on the popular PBS series Antiques Roadshow. The highlight of this presentation for Jim and Buggy Hoskins was finding out that a vase Jim paid $150 for at an auction many years ago is now worth MUCH more! Ask Jim to share the full story with you sometime, as it is entertaining! Friday afternoon kicked off with two bonus sessions. Todd Averett with Leading People Partners presented 10 Strategic Questions That Every Bank CEO Should Ask. Recognizing that 90% of the strategies that are developed under a Strategic Plan are never carried out, Mr. Averett challenged attendees to think about the bank from the perspective of the customer… and then ask some tough questions to improve strategic success. Questions included how will 5-year trends help anticipate customers’ needs, how do customers define a positive experience at the bank and asking what an outsider would do if they were running the bank. Question 10 summed it all by asking if bankers were looking at the bank through a microscope – in knowing the ins and outs of the working of the bank; or a telescope – looking at it from the outside to better assess customers’ needs. He reminded bankers that both are very important to success. Trent Fleming from TF Consulting presented Four Ways Executives Can Take Control of Technology. He addressed the fact that technology is no longer a “back office” function, and how successful CEOs embrace and seek to actively manage technology. He reminded us that customers are choosing electronic channels and there are a multitude of opportunities for productivity and profitability because of this. He cautioned the attendees to remember that it’s not about how many people have downloaded your banking app – it’s about how many of your customers are actually using it. The afternoon’s presentations concluded with a general session by Don Musso of FinPro. Mr. Musso presented Banking in 2020, noting that FinTech is not going to replace banking. He stressed that the reason for this is because banks are FDIC insured, which gives us a competitive advantage, and which is why the disruptors want to team up with banks. Banks can still leverage these relationships because of this advantage. He also noted that brick and mortar branches are not going away, there just may be less of them. Because of this, he encouraged bankers to create branches around spheres of influence and shared an example using millennials. He stated: “You want millennials? You’d better have a millennial on your board.” In his concluding statements he said: “There is no doubt the face of community banking is changing.” Friday evening’s festivities began with a reception and dinner at the Broadmoor International Center, allowing bankers, spouses and guests to network in a relaxed setting. Following dinner, entertainment was provided by the Mark J. Lindquist Big Band, which featured many songs in a tribute to Frank Sinatra and the Rat Pack era. As is customary, Saturday morning began with a breakfast buffet followed by the golf awards. Taking home the traveling trophy this year are: Linda Gibson, Mike Gibson, Mark Emley and Greg Johnson with a score of 57. Following the golf awards and prize presentations, Andover State Bank was presented with the Century of Family Banking award. Accepting the award on behalf of the McConachie family was Kirk McConachie, Chairman of the Board. Three bankers were also awarded 50 Year Club pins: Carolyn Peterson, Bank of Tescott, Tescott; Boyd Beutler, The First State Bank, Ness City; and Donald Mense, State Bank, Hoxie. Congratulations to all of these awards recipients and thank you all for your many years of service to the banking industry in Kansas! The annual meeting and election of officers began with Bob Leftwich sharing his final thoughts as outgoing chairman. Bob took time to recognize Kelly Mason from First National Bank in Pratt during his last meeting as Past Chairman. Bob then recognized Chuck Stones’ 30 year anniversary with the KBA by presenting him with a large Uncle Sam-style hat (just like Continued on page 10