Pub. 7 2018 Issue 2

l e a d i n g a d v o c a t e f o r t h e b a n k i n g i n d u s t r y i n k a n s a s 10 O VER 260 BANKERS and vendors gathered in Wichita for the 2018 Bank Technology Conference & Showcase on February 12-13. Following opening remarks by KBA Chairman Ron Johnson, Founder and Chief Strategist for SBS CyberSecurity Dr. Kevin Streff kicked things off with a talk on the future of technology in the banking industry. He predicts that over the next 10 years banking will be leading technology rather than just participating in it because agility and speed to the market is becoming more important. Streff provided various examples of industries that are converging with banking including fintech solutions that have potential to reach the underbanked. He also discussed the significance of recruiting and retaining talent around security and technology because he predicts that the 500,000-people working in that arena now will balloon to over two million by 2020. The conference included several concurrent sessions over the two-day conference. • Trends in Faster Payments • Social Media: Risk and Legal Aspects • Avoiding Phishing Attacks • Public vs. Private Data Centers • Mitigating Zero Day Exploits • The State of Fraud: Trends & Solutions • The Internet to the End-User • Preparing for Your Next IT Exam • Seamless Digital Account Holder Acquisition The conference included a facilitated peer group discussion period where bankers divided up based on the asset size of the bank. Discussion groups were assigned as $100 million and under, $101 - $200 million, $201 - $400 million, and over $400 million. “Hacking the Hyperbole: The Future De- Bunked and Bottom-lined,” was a very energetic and humorous presentation by Lee Wetherington that addressed things we believe whether they are true or not. He explained that we are vulnerable to technology hyperbole because we are uncertain about the future and have bias that handicap us. Our built-in blind spots determine the way we see things and what we miss. Wetherington debunked several topics including fintech disruption and how they will serve the industry through valuable partnerships; e-commerce; and GAFA (Google, Apple, Facebook, and Amazon). There is a regulatory environment in Europe that has mandated that banks share their data with GAFA and they will use it to influence activities through marketing. Wetherington believes we’ll see some of that here through demand rather than regulatory requirement. He also debunked topics such as real-time payments, block chain and chatbots. Wetherington closed with a discussion about the difference between focusing on issues upstream or downstream when it comes to strategy and problem solving. He also touched on the significance of coming tools such as real-time fraud monitoring and real-time analytics. Randy Harrington, Ph.D., Strategic Arts and Sciences, closed the conference with his presentation titled, “SLAMMED: Succeeding in a World of Too Busy.” The barefoot presentation contained comedy but addressed work culture with negative stories that cause interactions with what he dubbed a spiraling perception. Task saturation is the experience of work piling up, the day is characterized by reacting to the fire of the day and work is no longer meaningful. He discussed the significance of building a new way to think and act that changes culture and allows senior leadership to create FLOW. This concept is a direct relationship between challenge and capacity and it will build a team environment. As banks move deeper into the digital world leadership needs to focus on strategy and forward thinking. The tradeshow is a major component of this conference with 50 vendor booths that provided various technology services to banks. Thank you to our sponsors: Schools of Banking, CalTech, DCI, Garland Heart, Deluxe, KBA Insurance, Commerce Bank, Verge Network Solutions, Security 1st Title and Graduate School of Banking at Wisconsin. The 2019 Bank Technology Conference and Showcase will be held in Topeka on February 11-12. 2018 BANK TECHNOLOGY CONFERENCE & SHOWCASE Chad Kelley, Central National Bank, Junction City, tried his hand at the putting challenge at the BMA Banking Solutions booth.