Pub. 7 2018 Issue 4

EDUCATIONAL RESOURCES 785-232-3444 KSBANKERS.COM You don’t master the art of supervision through luck, you master it with training, experience, self-learning, and staying on top of best practices. As a supervisor, you must have the attitude, aptitude, skill set, confi- dence, persistence, and commitment to excel in this multi-tasking, challenging role. Supervisor Boot Camp will help you build essential traits such as leadership, professional maturity and emotional IQ. With this in mind this two-day dynamic, interactive workshop is just for you! This program includes explor- ing the coaching and leadership skills that lay out a plan for your success as a highly effective supervisor. Presented by Janice Branch, InterAction Training. Limited to 30 registrants AN INTENSE FOCUS ON SUCCEEDING AT MANAGING OTHERS SUPERVISOR Learn how to maintain and attract new business. Increase competition through a customer driven approach. Provide service that promotes loyalty. Sell the customer on expanding the relationship. Manage increased demand with the right amount of staff. Learn how to coach effectively. Boost you and your team’s enthusiasm for the job. August 28-29, 2018 Topeka KBA Office