Pub. 8 2019 Issue 5

l e a d i n g a d v o c a t e f o r t h e b a n k i n g i n d u s t r y i n k a n s a s 34 PICTURING KANSAS How do you picture Kansas? We want your snapshots of Kansas events, landscapes, weather, wildlife and more. Pictures to be submitted for the 2021 calendar need to be taken June 1, 2019 - May 31, 2020 E-mail high-resolution digital files (300 dpi at 4” x 6” in TIFF or JPEG format) to Julie Taylor at jtaylor@ksbankers.com . To order official KBA ‘Scenes of Kansas’ calendars, contact Julie Taylor at jtaylor@ksbankers.com. FEATURING - Rethinking Your Digital Banking Strategy - The State of Payments Lee Wetherington - Top Ten Technology Trends - Core Provider and Vendor Management Cornerstone Advisors Card Fraud; Incident Response; Online Account Acquisitions; Password Management and Much More! The branch manager must take the lead on understanding what it means to be a high performing branch. Holding down costs and being intentional about income opportunities is a must. Not every bank singles out each branch for profitability, but every bank expects all the branches to be focused, at a minimum, on customer retention, new account growth, referrals, cross-selling, audit/ compliance issues and business development. What are you tracking? What are the expectations? What is your plan for success at the branch? This workshop will help you grasp how to manage your time and your staff as you focus on making the most out of your branch. How do you excel at leading while fulfilling your responsibility as a branch manager? It’s a challenge and this program is aimed at helping you meet it! Often referred to as the Pygmalion effect, the way managers treat their associates is subtly influenced by what they expect of them. What should you expect? How do you treat them? When expecta- tions are high and accompanied by expert guidance, motivation, accountability, and training the branch will perform accordingly. Come learn how to build a team that works together for the common good. Learn how to coach and motivate your team to be committed to success. November 14, 2019 Topeka KBA Office 610 SW Corporate View Limited to 30 registrants What You Will Learn - Understand, convey and monitor expectations - Build and execute your plan to manage an exceptional branch - Develop your team with collaboration, accountability and empowerment - Stay on purpose with routine coaching Recommended 6.5 hours CPE Credit. Best Practices for Branch Performance Action-Packed and Solution-Focused! Presented by Vicki Kraai, InterAction Training Vicki infuses her training with a highly engaging “been there, done that” flavor. She started her banking career as a bank teller and worked her way up to CEO. She founded her consulting firm VK Solutions in 2010, specializing in assisting community-minded financial institutions grow their people and profitability. Marcia Patterson, Lyndon State Bank in Malvern submitted this photo from her backyard for this year’s calendar photo contest.