Pub. 9 2020 Issue 2

March/April 2020 13 l e a d i n g a d v o c a t e f o r t h e b a n k i n g i n d u s t r y i n k a n s a s InMemory Remembering Brad J. Tajchman Brad J. Tajchman, age 50, of Manhattan, died Feb. 29, 2020, at the University of Kansas Health System in Kansas City. He was born Oct. 9, 1969, in McPherson, Kansas, the son of Marcel and Barbara (Holub) Tajchman. Brad graduated from McPherson High School in 1988, and then attended and played baseball at Pratt Community College and graduated from Kansas State University with his degree in Ag. Business. He worked at Osborne Farmer’s Bank in Osborne as a vice president, and then for First Kansas Bank in Hoisington for 10 years as senior vice president, before moving to Manhattan in 2013 to be the president of ESB Financial. Remembering Jane Schnellbacher Jane S. Schnellbacher, 89, Topeka, Kansas, passed away peacefully Sunday, Feb. 16, 2020. Jane was born Oct. 2,1930, in Cincinnati, Ohio, to Martin and Alma Neubauer Schneider. She graduated from Mount Notre Dame Academy and attended Our Lady of Cincinnati College. Jane was a highly accomplished businesswoman. She had a 21-year career with Capital City Bank serving in several capacities including vice president. Governors Joan Finney and Kathleen Sebelius appointed Jane to the Commission on Housing and Homelessness and the Kansas Banking Board. KBM 3/20 An independent licensee of the Blue Cross Blue Shield Association. Visit us at bcbsks.com 1133 SW Topeka Blvd, Topeka, KS 66629 Kansas BlueCross BlueShield Honest. Fair. Clear. Health Insurance the Kansas way. KBA’s frontline training will be brought to you this year via OnDemand Webinar, amid concerns about COVID-19. The workshop has been reformatted to a webinar to provide our Kansas banks with affordable training, no travel, convenience, and the ability to train your entire staff for one fee. Discussion Topics: • Excellent Customer Service and Customer Relations • Handling Irate Customers • Turning Around Customer Complaints Who Should Attend: Anyone who deals with internal or external customers will benefit from this training. 2020 Developing a Customer-Focused Frontline OnDemand Webinar **The OnDemand recording will be available for purchase on May 7 at www.ksbankers.com . Sunflower Webinar Series S unflower Webinar Series 2020 Leading in Challenging Times April 30 2:30-4:40 p.m. This program will be available for purchase as a Live or OnDemand Webinar at www.ksbankers.com. How do you achieve re ults and lead your team in the most difficult of times? How do you deal with the moral and cultural changes that come with a pandemic like we are experiencing? How do you communicate, what do you communicate, and how often do you communicate to ensure transparency that maintains employee engagement? This interactive session will address solutions for all of these challenges and much more! Who Should Attend: All managers, HR professionals and anyone supervising people.