Pub. 9 2020 Issue 3

L E A D I N G A D V O C A T E F O R T H E B A N K I N G I N D U S T R Y I N K A N S A S 4 The KANSAS BANKER 18 6 Executive DougWareham, President andCEO Kathy Taylor, EVP, General Counsel Becky Tongish, EVP, Chief StrategyOfficer Administration AlexOrel, SVP, Government Relations Eric Stofer, SVP, Chief Financial Officer Mary Taylor, SVP, Communications andMarketing Julie Taylor, VP, Computer and Information Systems Sara Blubaugh, VP, Executive Assistant to the President and CEO LynneMills, Receptionist/Special Projects Education Brenda L. Unruh, SVP, Educational Resources and Member Services BeckyMilne, VP, Educational Resources Nicole Ortiz, EducationAssistant and Special Projects LeAnnMott, Division Coordinator/Administrative Assistant Insurance RyanMcLaughlin, President, KBA Insurance, Inc. Becky Iams, EVP, KBA Insurance, Inc. EdGriffith, EVP, Employee Benefits Kent Owens, VP, KBA Insurance, Inc. Susan Salyer, VP, Employee Benefits JennyGarcia, VPOperations Cari Charter, Insurance Coordinator Legal/KBCS Terri Thomas, SVP, Legal Department Director Jackie Kuhn, VP, StaffAttorney GwenHill, VP, StaffAttorney AllisonKernin, VP, StaffAttorney/Senior Compliance Auditor BobbyYoung, VP, StaffAttorney/ IT andHRConsultant Adeel Syed, VP, StaffAttorney Dylan Serrault, VP, StaffAttorney/Compliance Auditor Neal Barclay, AVP, Compliance Specialist/Auditor JeffNarron, AVP, Compliance Specialist/Auditor KellyVanZwoll, StaffAttorney and Government Relations MeridithDeForest, Administrative Legal Assistant KorenKabriel, PTAdministrative Legal Assistant © 2020 Kansas Bankers Association | The newsLINK Group, LLC. All rights reserved. The Kansas Banker is published six times each year by The newsLINK Group, LLC for the Kansas Banker and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the Kansas Bankers Association, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or rec- ommendation of any product or service advertised. The Kansas Bankers is a collective work and as such some articles are submitted by authors who are independent of the Kansas Bankers Association. While the The Kansas Banker encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at: 855.747.4003. 6 Coronavirus Strikes. America’s Banks Step Up. By Rob Nichols, President and CEO, American Bankers Association 10 Briefly ... In Kansas Banking 11 Kansas Bankers Association Staff Promotions 12 News From The Vault: Are Your Employees Ergonomically Prepared To Work From Home? By Craig Collins, President, OneBeacon Financial Services 14 Is Your Staff Prepared To Move From Social Distancing To Embracing Customer Challenges? By Tom Hershberger, President, Cross Financial 16 Effective Tips To Boost Your Employee Security Awareness Training Program By Missy Oliver, Compliance and Security Consultant, CoNetrix 18 The BHG Loan Hub: Delivering Finquant To Community Banks By Chris Panebianco, Chief Marketing Officer at Bankers Healthcare Group 20 BANKTALENTHQ – Talent Gathers Here! 27 Picturing Kansas Coronavirus Strikes. America’s Banks Step Up. The BHG Loan Hub: Delivering Finquant To Community Banks